January 7, 2018

Terrific Buying Experience

"We bought two awesome beach cruiser bicycles from Big Momma's a few years ago. It was a terrific buying experience and we LOVE those bikes. Recently, after a few trips in the back of an SUV and removing the handlebars (yes, we probably shouldn't have done that) we had some issues with the screw/ bolt in one bike. We couldn't get the handlebars to tighten, making it hard to ride. We were afraid to cross thread the hole and do permanent damage, so we brought the bike to Big Momma's for help. They quickly helped us with the issue--re tightening the handle bars, re threading hole, ensuring the rest of the handle bars and neck were good, and giving the bike a whole quick look over. This was all done free of charge and judgment! They refused any payment! The staff was so helpful and kind! They recommended a bike rack for the SUV and showed us a better, safer for the bike, way to fit it in the back of the car. We cannot say enough about Big Momma's! Thanks for being awesome!"
January 3, 2018

Service was incredible

"Rented a 61 CM road bike. Service was incredible, friendly, and very willing to help out with any adjustments. I brought down my own pedals and they put them on with no problem. Very reasonable for the week long rental. Highly recommend them!"
January 1, 2018

Very Friendly Staff

"We reserved bikes as it was a busy time of the year. The bikes were available straight away and looked practically brand new! The staff were v friendly and were able to offer advice. I wouldn’t hesitate to recommend!"
December 30, 2017

These Guys Are Great!

"These guys are great. We bought a bike last week and had a problem with it. They drove out and fixed everything. Service is amazing at the store itself. And it's always good to encourage local businesses-these guys make it easy."
December 14, 2017

Can’t Say Enough About These Guys…

"I can't say enough about these guys. We just moved to the area and this shop is down the street from our house. I come to find out my 11 year old daughter has stopped in and gotten her tires checked, chain tightened and they have never charged her. I find this out when my daughter crashed her bike and really banged it up. She walked it in there and they called me up and said they were busy but they see my daughter biking all the time so they will drop what they are doing so they can get her back on her bike fast. They say it really need new forks $160 but they can probably hammer it out and make it passable for $60 and it will be ready tomorrow. 3 hours later my phone rings the bike is ready and I said I will send my daughter in with my credit card is that ok? No problem. She comes home ear to ear smiling bike looking good as new minus a few dings and they only charged her $30. 30 bucks isn't much to most people, wasn't much to me 3 months ago, and probably isn't much to them. But we lost our home and jobs 3 months ago in the islands in the hurricane so 30 bucks makes a difference to me now. They had no idea what it meant to me or my daughter it was just them being the honest cool people they are and that's how they do business. When FEMA and insurance checks finally arrive I am buying all you guys a big lunch. You are absolutely the best people ever. Thank You!!!"