Reviews

April 21, 2020

"These people really go above and beyond to deliver incredible customer service. I've been going to Big Momma's for years for minor repairs, assembling bikes and to pick up accessories but today they really did something special. I was stranded on one of my longer bike rides with a slipped chain that needed repair and also my brakes. Not only did they arrive to the rescue in record time, they (or more specifically, Hunter) got the chain working, fixed my brakes and didn't even charge me. This is a great local business to support. Thank you again Hunter!"
April 16, 2020

"This place was very accommodating with my bike order and every staff member was very kind and helpful. Support local businesses in Naples!"
April 14, 2020

"Best service around. They are honest, give you straight answers and are reasonably priced. Can't go wrong buying or servicing your bike here."
April 13, 2020

"Guys were friendly and efficient. I was in and out within 20 minutes._I'll be back!"
April 10, 2020

"Wow. I just had a great experience at this bike shop. I am an avid bike rider. I do not have the latest or most expensive bike gear. In Naples that can be a problem ... everyone seems to have items that go well beyond what they really need. Bike snobs. So I brought my hybrid bike into BMs and they took care of my problem promptly and at a great price. They couldn't have been nicer. They seem to have great expertise and exactly the right attitude I cherish. Thanks much."