April 21, 2020
"These people really go above and beyond to deliver incredible customer service. I've been going to Big Momma's for years for minor repairs, assembling bikes and to pick up accessories but today they really did something special. I was stranded on one of my longer bike rides with a slipped chain that needed repair and also my brakes. Not only did they arrive to the rescue in record time, they (or more specifically, Hunter) got the chain working, fixed my brakes and didn't even charge me. This is a great local business to support. Thank you again Hunter!"
April 10, 2020
"Wow. I just had a great experience at this bike shop. I am an avid bike rider. I do not have the latest or most expensive bike gear. In Naples that can be a problem ... everyone seems to have items that go well beyond what they really need. Bike snobs. So I brought my hybrid bike into BMs and they took care of my problem promptly and at a great price. They couldn't have been nicer. They seem to have great expertise and exactly the right attitude I cherish. Thanks much."
April 6, 2020
"Took my own bike in because I had crashed it and my chain came off. They put it back on , loaded it back in my car and refused to accept any money. They couldn’t be nicer. Thank you!"
March 17, 2020
"Great experience. Rented multi-speed bicycles and enjoyed a great ride. Came back later than we originally estimated and there was no issue. Everyone just wanted to make sure we enjoyed ourselves Great team. Friendly. Helpful and super accommodating. Can’t wait to ride again!"
March 11, 2020
"Rented 3 bikes from Big Momma’s Bicycles and it was great! Hunter Branham was beyond helpful, he and Rob worked on the bikes to adjust seats and do anything else we needed to make our ride more enjoyable. Can’t say enough good things about this bike shop and the employees. You can rent for an hour, a day or a week. Try this shop for a fun day riding around Naples ... they even give you a Naples Bicycle & Tourism map!"